wednesday 19 june   |   15:00 - 15:30

From Bots to Humans: Redefining interactivity in customer experience 

About the session:

In today's AI-dominated landscape, discourse often revolves around the competition between human and machine intelligence. This panel delves into how we can leverage further innovation to infuse humanity into AI advancements. 

In this session, we will talk about the future of conversational interfaces and how this trend will spark a new way in which we design and build digital brand experiences. We will demo ‘Lisa AI’ which is a text to speech avatar, enabling users to create talking avatar videos with text input, and to build real-time interactive bots trained using human images.  

This world first, built on Microsoft's TTS Avatar platform represents a significant milestone in the application of Large Language Models. Using this technology, we AI power real humans on the web, bringing back the human element and improving consumer connections through customer experience. 

Speakers:

Alex Hamilton
Innovation Director, Dentsu Creative (Moderator) 

 

Fiona Ross
Group Brand and Creative Director, Virgin

 

Adrian Cutler

Director Global Agency, Microsoft 

Mark Knowles

Global Head of Production Technology, Tag

Speakers:

Alex Hamilton
Innovation Director, Dentsu Creative (Moderator) 

 

Fiona Ross
Group Brand and Creative Director, Virgin

 

Adrian Cutler

Director Global Agency, Microsoft 

Mark Knowles

Global Head of Production Technology, Tag

About the session:

In today's AI-dominated landscape, discourse often revolves around the competition between human and machine intelligence. This panel delves into how we can leverage further innovation to infuse humanity into AI advancements. 

In this session, we will talk about the future of conversational interfaces and how this trend will spark a new way in which we design and build digital brand experiences. We will demo ‘Lisa AI’ which is a text to speech avatar, enabling users to create talking avatar videos with text input, and to build real-time interactive bots trained using human images.  

This world first, built on Microsoft's TTS Avatar platform represents a significant milestone in the application of Large Language Models. Using this technology, we AI power real humans on the web, bringing back the human element and improving consumer connections through customer experience. 

wednesday 19 june   |   15:00 - 15:30

From Bots to Humans: Redefining interactivity in customer experience