Our work

2023 Customer Experience Imperatives

Shopper DNA: The Future of Retail

Media Trends 2023

KFC's Virtual Dining Experience for Gen Z

Driving Local Engagement: Arla's Innovative Media Campaign

Cadbury Dairy Milk Connects Generations and Generates Sales

With consumer intelligence at the heart of everything we do, we help brands win, keep and grow their best customers across all elements of the marketing mix. Through radical collaboration, we make insight a reality that moves businesses forward.

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. Here you can discover how these insights can propel your brand forwards, in the face of the challenges, threats and opportunities that exist for commerce today.

Delivering for clients across our media agencies Carat, dentsu X and iProspect, our creative agency Dentsu Creative, and our customer experience management agency Merkle, we are the network designed for what’s next.

We know people better than anyone else

Instinctive generosity is what guides us. That’s why we develop research and analysis that leads debate in the industry.

Our network

The network designed for what's next

2023 Customer Experience Imperatives

Shopper DNA: The Future of Retail

Media Trends 2023

KFC's Virtual Dining Experience for Gen Z

Cadbury Dairy Milk Connects Generations and Generates Sales

Driving Local Engagement: Arla's Innovative Media Campaign

Our network

Our thinking

Our work

With consumer intelligence at the heart of everything we do, we help brands win, keep and grow their best customers across all elements of the marketing mix. Through radical collaboration, we make insight a reality that moves businesses forward.

We know people better than anyone else

The network designed for what's next

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. Here you can discover how these insights can propel your brand forwards, in the face of the challenges, threats and opportunities that exist for commerce today.

Delivering for clients across our media agencies Carat, dentsu X and iProspect, our creative agency Dentsu Creative, and our customer experience management agency Merkle, we are the network designed for what’s next.