On Demand
2020 has revolutionised the world in which consumers interact with brands. We are fully immersed in a convenience economy and consumers want to reward brands that are transparent and committed in their support of their market community. The new conditions that inform our day to day are forcing brands to rethink how they interact with customers, who are now living in an entirely online world in which downtime is no longer clearly separated from productivity. Revisit our latest webinar below and learn how brands can:
• Adapt to an evolved customer need state
• Rethink customer engagement in an entirely online world
• Leverage insights and data collected to inform and execute the total customer experience
• Better serve customers through the power of a multichannel digital strategy